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Refunds

Tuition refund from dropped or canceled courses:

Students who become eligible to receive a refund as a result of a dropped or canceled class will be refunded according to the original method of payment.  Please allow four to six weeks to receive your refund.  All fees are non-refundable unless a course was canceled and this is the only course for which you are registered for. 

Students who paid their tuition by Wire Transfer or Western Union will be refunded in the form of a check, unless otherwise requested. 

JHU employees who used their Tuition Remission benefits and drop a class will have the remission benefit 100% reversed.  Tuition Remission does not cover tuition costs from courses not completed.  Please see the Benefits Office website http://benefits.jhu.edu/tuition/remission.cfm for more information.

Sponsors/Employers who pay tuition will be refunded if a course is dropped or canceled.  The employer will only be refunded the amount of the tuition minus any penalties. 

Financial Aid Refund

Once all tuition and fees have been covered by financial aid, students are eligible to receive a refund of the excess aid that remains on their account.  If you do not wish to receive a refund, please contact your Financial Aid Office at soe.finaid@jhu.edu.  Otherwise, the credit balance will be sent to BankMobile (formerly known as Higher One) and refunded to you according to your chosen preference.  Please note: refunds cannot be processed until actual aid is disbursed on/or after the first day of the semester for those students whose aid files are complete and accepted. 

Expect to receive a refund selection kit from BankMobile via U.S. mail.  If your address is not within the confines of the U.S., you will not receive a kit.  All students, please be sure to review and update your address in SIS.  This can be done by going to https://sis.jhu.edu/sswf/.  The refund selection kit will contain a personal code that you will need to validate your identity. You should log into the refund selection website, enter your personal code, and then select how you would like to receive your refund.  Your options for receiving refunds include:

  • Direct deposit of your refund proceeds directly into your existing personal checking account at a U.S. bank.  There are no BankMobile fees associated with this option and it is the most popular option amongst Johns Hopkins students and the second most expedient process for receiving your refund.
     
  • Receive your refund in the form of a check issued by BankMobile.  There are no BankMobile fees for this option and no waiting period if you select this as your preferred refund method.
     
  • Open a BankMobile Vibe account.  This is the most expedient option relative to receiving your refund and certain fees are assessed as detailed on their website

Please be advised that if you do not select a refund preference, your refund proceeds will still be transmitted to BankMobile for disbursement to you.  If this happens, BankMobile will attempt to contact you for 21 days to select a preference or to confirm a mailing address to send your check.  If BankMobile is unable to contact you within that 21 day period, your refund proceeds will be returned to JHU, further delaying the refund.  So, it is important that you take the action that best serves your needs. 

Please read the University-wide Disclosure Statement regarding the University's partnership with BankMobile.

AmeriCorps Stipend Refund

Once the stipend has been received by the University and posted to your student account, a refund will be requested after all tuition and fees have been covered in full.  The credit balance will be sent to BankMobile and refunded to you according to your chosen preference. 

Contact Us

Student Accounts
P: (410) 516-9722
F: (410) 516-9721
soe.studentaccounts
@jhu.edu